
Virginia expanded Medicaid eligibility in January 2019, extending coverage to approximately 750,000 additional Virginians. The expansion had significant implications for addiction treatment access. People who previously earned too much to qualify for traditional Medicaid but too little to afford private insurance suddenly had comprehensive coverage of substance use disorder treatment. Virginia's Addiction and Recovery Treatment Services (ARTS) benefit provides broad coverage of the full continuum of addiction care.
This guide covers what Virginia Medicaid expansion actually means for addiction treatment access, who qualifies for expanded Medicaid, what services are covered under Cardinal Care, how to apply if you do not have coverage, Medicaid-approved treatment providers in Hampton Roads, and changes to mental health and SUD coverage under expansion.
Before expansion, Virginia Medicaid eligibility for adults was one of the most restrictive in the country. Non-disabled adults without dependent children generally could not qualify regardless of income. Parents of dependent children could qualify only at extremely low income levels. This left a significant population of low-income Virginians without coverage of addiction treatment.
Expansion extended eligibility to adults earning up to 138 percent of the federal poverty level. Key implications for addiction treatment:
The impact on addiction treatment has been substantial. Providers report significant increases in the number of Medicaid-covered patients accessing treatment. The state's response to the opioid crisis was strengthened by expanded coverage of MAT and comprehensive substance use disorder services.
Cardinal Care eligibility depends on multiple factors:
Income. Adults 19 to 64 qualify with household income at or below 138 percent of the federal poverty level. For 2024, this is approximately $20,783 annually for a single person and $35,632 for a family of three. Amounts adjust annually.
Household composition. Eligibility considers household size and relationships. Married couples, dependent children, and other household members affect the calculation.
Citizenship or immigration status. Coverage is generally available to U.S. citizens and certain qualified non-citizens. Undocumented individuals are not eligible except for limited emergency services.
Virginia residency. Applicants must live in Virginia. Homelessness does not disqualify applicants.
Not receiving Medicare. People receiving Medicare typically apply through different Medicaid categories. Dual eligibility for both Medicare and Medicaid is possible for people meeting both program's rules.
Additional eligibility pathways beyond expansion include:
Virginia's ARTS benefit provides comprehensive addiction treatment coverage through Cardinal Care:
Screening and assessment. SBIRT (Screening, Brief Intervention, and Referral to Treatment) and comprehensive substance use assessment.
Medical detoxification. Inpatient and outpatient medical detox at licensed facilities.
Residential treatment. ASAM Level 3.1, 3.3, 3.5, and 3.7 residential care with prior authorization based on medical necessity.
Partial Hospitalization Program (PHP). ASAM Level 2.5 day treatment programs.
Intensive Outpatient Program (IOP). ASAM Level 2.1 intensive outpatient services.
Standard outpatient counseling. ASAM Level 1 individual, group, and family therapy.
Medication-Assisted Treatment (MAT). Coverage of buprenorphine (Suboxone), naltrexone (Vivitrol), and methadone treatment at Opioid Treatment Programs.
Peer recovery services. Coverage of certified peer recovery specialist services.
Care coordination. Case management services connecting patients with treatment, housing, and community resources.
Psychiatric services. Assessment, diagnosis, and medication management for co-occurring mental health conditions.
Withdrawal management. Ambulatory withdrawal management (Level 1-WM and 2-WM) and residential withdrawal management (Level 3.7-WM and 4-WM).
Application options:
Online. Apply at commonhelp.virginia.gov. The system supports Cardinal Care applications along with SNAP, TANF, and other benefit programs. Application takes 30 to 60 minutes if you have needed documents.
By phone. Call Cover Virginia at 1-855-242-8282. Application assistance in English and Spanish.
In person. Contact your local Department of Social Services. Find yours at dss.virginia.gov.
Through a certified enrollment assister. Community organizations, hospitals, and health centers often have certified assisters who help complete applications.
Through Cardinal Care Managed Care Organizations. MCOs help potential enrollees with applications.
Documents typically needed:
Processing timeframes:
Once enrolled, members receive a Medicaid card and choose a Managed Care Organization. Options vary by region. Hampton Roads options include Anthem HealthKeepers Plus, HealthKeepers Plus, Sentara Community Plan, Molina, Aetna Better Health, and UnitedHealthcare Community Plan.
The Hampton Roads region has multiple Medicaid-approved treatment providers offering ARTS benefit services:
Norfolk Community Services Board. Public behavioral health provider serving Norfolk. Comprehensive addiction and mental health services on sliding scale including Medicaid-covered care.
Virginia Beach Community Services Board. Similar comprehensive services serving Virginia Beach.
Portsmouth Behavioral Healthcare Services. Community-based services in Portsmouth.
Colonial Behavioral Health. Serving Newport News, Hampton, York County, and surrounding areas.
Western Tidewater Community Services Board. Serving Suffolk, Franklin, Isle of Wight, and Southampton.
Chesapeake Integrated Behavioral Healthcare. Serving Chesapeake.
Private Medicaid-approved providers. Multiple licensed private treatment programs accept Cardinal Care coverage across the Hampton Roads region.
The 2019 expansion coincided with important changes in Virginia Medicaid's behavioral health coverage:
If you do not currently have coverage and are considering addiction treatment, apply for Cardinal Care today. Application takes 30 to 60 minutes at commonhelp.virginia.gov. If you already have Cardinal Care coverage and are looking for treatment, call BeBold Recovery or your local Community Services Board for a free confidential assessment. Cardinal Care coverage of addiction treatment is broad, and multiple pathways to care exist across Hampton Roads.
If you’re ready to explore your options — or just want to ask questions — reach out today. We’ll guide you with clarity, compassion, and confidence.
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Virginia expanded Medicaid eligibility in January 2019, extending coverage to adults earning up to 138 percent of the federal poverty level. Approximately 750,000 additional Virginians gained coverage. The expansion allowed non-disabled adults without children to qualify for the first time, and expanded eligibility for working adults in low-wage jobs. Coverage of addiction treatment through the ARTS benefit became broadly accessible for the first time.
Cardinal Care is the current name for Virginia's Medicaid program. In 2023, Virginia unified its previously separate Medicaid programs (Commonwealth Coordinated Care Plus, Medallion 4.0, and others) under the Cardinal Care name. Cardinal Care covers a comprehensive range of health services including the full continuum of addiction treatment through the Addiction and Recovery Treatment Services (ARTS) benefit. Coverage is delivered through Managed Care Organizations.
Eligibility depends on income (up to 138% FPL for adults 19-64), household composition, Virginia residency, and citizenship or qualified immigration status. Additional pathways exist for pregnant women (higher income limits), children (up to 200% FPL through FAMIS), people with disabilities (SSI recipients typically qualify), older adults 65+ meeting income and asset limits, and foster care youth. Undocumented individuals are not eligible except for limited emergency services.
Cardinal Care's ARTS benefit covers comprehensive addiction treatment including screening and assessment, medical detoxification, residential treatment (ASAM Levels 3.1-3.7), Partial Hospitalization Programs (ASAM Level 2.5), Intensive Outpatient Programs (ASAM Level 2.1), outpatient counseling, MAT (buprenorphine, naltrexone, methadone), peer recovery services, care coordination, psychiatric services for co-occurring conditions, and ambulatory and residential withdrawal management. Level of care is determined using ASAM criteria.
Apply online at commonhelp.virginia.gov, by phone at 1-855-242-8282 (Cover Virginia), in person at your local Department of Social Services, through certified enrollment assisters, or through Cardinal Care Managed Care Organizations. Documents needed include photo ID, proof of Virginia residency, proof of income, Social Security numbers, immigration documents if applicable, and information about other coverage. Processing takes 45 days for standard applications, 90 days for disability-based applications.
Application takes 30 to 60 minutes to complete if you have needed documents. Processing takes 45 days for standard applications and 90 days for disability-based applications. Expedited processing is available for pregnant women and other priority groups. Once approved, coverage may be retroactive up to 3 months if medically necessary. If your application is denied, you have appeal rights. If you need immediate treatment while an application is pending, community treatment providers can begin care through sliding scale pricing.
Yes. Cardinal Care's ARTS benefit covers residential treatment (ASAM Levels 3.1, 3.3, 3.5, and 3.7). Coverage requires prior authorization with documentation of medical necessity. Length of stay is determined by ongoing clinical review using ASAM criteria. Providers must be licensed and Medicaid-enrolled. Multiple residential providers in the Hampton Roads region accept Cardinal Care coverage. BeBold Recovery does not offer residential treatment but can refer to Cardinal Care-covered residential providers.
Yes. Cardinal Care covers buprenorphine (Suboxone), naltrexone (Vivitrol), and methadone treatment at Opioid Treatment Programs. Coverage is through medical benefits and pharmacy benefits depending on the specific medication and setting. Prior authorization may be required for specific medications. MAT coverage under Cardinal Care removed significant financial barriers to evidence-based opioid use disorder treatment, supporting Virginia's response to the opioid crisis.
Hampton Roads Cardinal Care members can choose from multiple Managed Care Organizations including Anthem HealthKeepers Plus, HealthKeepers Plus, Sentara Community Plan, Molina Healthcare, Aetna Better Health, and UnitedHealthcare Community Plan. Each MCO has its own provider network. Choose an MCO with strong addiction treatment provider networks in your area. You can change MCOs during open enrollment or in specific circumstances.
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