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Substance Abuse Counselor
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Behavioral Health Case Manager
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Outreach Coordinator / Community Liaison
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Admissions Coordinator
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Compliance Officer
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Substance Abuse Counselor
Location: Norfolk, VA
Department: Clinical Services
Type: Full-Time (Evenings and Mornings)
Salary Range: $28–$30 per hour | $50,000–$65,000 per year (based on experience)
Summary:
The Substance Abuse Counselor plays a key role in supporting clients through their recovery journey by providing compassionate, evidence-based care. This full-time, on-site position involves conducting assessments, facilitating therapy, developing treatment plans, and collaborating with a multidisciplinary team to ensure each client receives personalized support.
The Substance Abuse Counselor plays a key role in supporting clients through their recovery journey by providing compassionate, evidence-based care. This full-time, on-site position involves conducting assessments, facilitating therapy, developing treatment plans, and collaborating with a multidisciplinary team to ensure each client receives personalized support.
Job Description:
This role involves working directly with clients to assess their needs, create individualized treatment plans, and lead both individual and group counseling sessions. The counselor provides education, relapse prevention support, and helps connect clients to vital resources such as housing and employment services. Clinical documentation and participation in ongoing professional development are essential aspects of the role.
This role involves working directly with clients to assess their needs, create individualized treatment plans, and lead both individual and group counseling sessions. The counselor provides education, relapse prevention support, and helps connect clients to vital resources such as housing and employment services. Clinical documentation and participation in ongoing professional development are essential aspects of the role.
Key Responsibilities:
- Conduct comprehensive substance use assessments
- Develop, implement, and monitor individualized treatment plans
- Provide individual and group therapy using evidence-based practices
- Support clients in developing relapse prevention strategies and coping skills
- Collaborate with team members to coordinate care and ensure quality treatment
- Maintain accurate and timely clinical documentation
- Educate clients and families on substance use disorders and recovery tools
- Advocate for access to housing, employment assistance, and healthcare
- Participate in supervision, team meetings, and training sessions
Benefits:
- 50% coverage of medical and dental premiums
- Retirement plan with $16K salary deferral and 2% employer match
- 15 PTO days annually (vacation and sick leave)
- Paid holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
Qualifications:
Experience
Minimum of 3+ years in addiction counseling or a related behavioral health field
License Requirement:
LCSW, CSAC, or LPC (required)
Skills
- Strong understanding of treatment planning and case management
- Proficient in conducting chemical dependency assessments
- Skilled in relapse prevention and recovery-focused counseling
- Knowledge of co-occurring mental health conditions and therapeutic approaches
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a collaborative care team
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Behavioral Health Case Manage
Location: Norfolk, VA / Remote
Department: Clinical Services
Type: Full-Time or Part-Time
Salary Range: $20–$25 per hour (based on experience and schedule)
Summary:
The Behavioral Health Case Manager supports clients with mental health and/or substance use needs by providing case management, advocacy, and coordination of care. This role ensures clients receive the resources, support, and services necessary to promote long-term stability and recovery, while maintaining compliance with all regulatory requirements.
The Behavioral Health Case Manager supports clients with mental health and/or substance use needs by providing case management, advocacy, and coordination of care. This role ensures clients receive the resources, support, and services necessary to promote long-term stability and recovery, while maintaining compliance with all regulatory requirements.
Job Description:
This position involves conducting client assessments, developing individualized care plans, and working closely with families, clinicians, and community partners to support client progress. The Case Manager also ensures accurate documentation, compliance with the Virginia Administrative Code, and participates in training and collaboration with the clinical team. The role offers flexibility (on-site or remote) while maintaining a strong connection to the overall care team.
This position involves conducting client assessments, developing individualized care plans, and working closely with families, clinicians, and community partners to support client progress. The Case Manager also ensures accurate documentation, compliance with the Virginia Administrative Code, and participates in training and collaboration with the clinical team. The role offers flexibility (on-site or remote) while maintaining a strong connection to the overall care team.
Key Responsibilities:
- Conduct assessments to determine behavioral health needs and strengths
- Create and maintain individualized care plans in collaboration with clients and the clinical team
- Coordinate services such as housing, employment assistance, and medical care
- Serve as a liaison between clients, families, and external service providers
- Maintain accurate, timely documentation in accordance with regulatory guidelines
- Ensure compliance with Virginia Administrative Code and BeBold Recovery policies
- Participate in supervision, training, and regular case reviews
- Stay informed on community resources, best practices, and updates in behavioral health systems
Benefits:
- Competitive salary
- Health insurance options
- Paid time off
- Professional development opportunities
- Supportive and mission-driven work environment
Qualifications:
Experience
Minimum of 2 years in behavioral health case management or related field
License Requirement:
Certified Substance Abuse Counselor (CSAC) strongly preferred
Skills
- Familiarity with Virginia behavioral health regulations
- Strong communication, organizational, and time-management skills
- Ability to work both independently and within a collaborative team setting
- Experience with electronic health records (EHR) systems preferred
- Professional-level English fluency (verbal and written)
- Must be at least 21 years old
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Outreach Coordinator / Community Liaison
Location: Hampton Roads, VA
Department: Outreach & Community Engagement
Type: Full-Time
Salary Range: Based on experience
Summary:
The Outreach Coordinator / Community Liaison is responsible for strengthening BeBold Recovery’s presence in the community by developing partnerships, driving referrals, and raising awareness of available behavioral health services. This role combines strategy, relationship-building, and hands-on engagement to connect with referral sources, organizations, and the broader community in meaningful and impactful ways.
The Outreach Coordinator / Community Liaison is responsible for strengthening BeBold Recovery’s presence in the community by developing partnerships, driving referrals, and raising awareness of available behavioral health services. This role combines strategy, relationship-building, and hands-on engagement to connect with referral sources, organizations, and the broader community in meaningful and impactful ways.
Job Description:
This position involves executing a proactive outreach plan through drop-ins, meetings, events, and education. The Outreach Coordinator will represent BeBold Recovery at health fairs, community meetings, and strategic partnerships. Responsibilities include coordinating tours, logging outreach in the CRM, developing materials, and working closely with the leadership team to ensure alignment with growth goals.
This position involves executing a proactive outreach plan through drop-ins, meetings, events, and education. The Outreach Coordinator will represent BeBold Recovery at health fairs, community meetings, and strategic partnerships. Responsibilities include coordinating tours, logging outreach in the CRM, developing materials, and working closely with the leadership team to ensure alignment with growth goals.
Key Responsibilities:
- Implement and maintain an approved outreach strategy
- Build and sustain strong relationships with referral sources and community organizations
- Educate community members about available behavioral health programs
- Coordinate and host tours, events, and informational sessions
- Maintain detailed documentation and logs in CRM per CARF and Virginia guidelines
- Represent BeBold Recovery at networking events, conferences, and fairs
- Identify and pursue new referral and partnership opportunities
- Contribute to outreach materials and campaign content
- Attend team meetings and participate in ongoing training and development
Benefits:
- 50% coverage of medical and dental premiums
- $16K salary deferral retirement plan with 2% employer match
- 15 PTO days annually (vacation and sick leave)
- Paid holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
Qualifications:
Experience
Minimum of 3 years in outreach, marketing, or community engagement—preferably in healthcare or behavioral health
License Requirement:
Valid driver’s license and reliable transportation required
Skills
- Strong relationship-building and interpersonal skills
- Excellent written and verbal communication
- Ability to manage flexible hours, including some evenings and weekends
- Familiarity with behavioral health outreach regulations in Virginia
- Proficient in using CRM systems to document and track outreach
- Professional English fluency (verbal and written)
- Must be at least 21 years old
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Admissions Coordinator
Location: Norfolk, VA / Remote
Department: Admissions
Type: Full-Time (Evenings / Remote)
Salary Range: $20–$25 per hour (based on experience)
Summary:
The Admissions Coordinator serves as the first point of contact for individuals seeking care, providing intake assessments, coordinating the admissions process, and educating clients and families about available services. This role requires strong communication, organizational skills, and attention to detail, while ensuring compliance with CARF and Virginia Administrative Code regulations.
The Admissions Coordinator serves as the first point of contact for individuals seeking care, providing intake assessments, coordinating the admissions process, and educating clients and families about available services. This role requires strong communication, organizational skills, and attention to detail, while ensuring compliance with CARF and Virginia Administrative Code regulations.
Job Description:
This position involves guiding clients through the intake process, collecting and verifying essential information, securing insurance authorizations, and ensuring a smooth transition into treatment. The Admissions Coordinator also maintains accurate documentation, supports quality improvement initiatives, and collaborates with clinical and operational teams to provide a professional, compassionate, and efficient admissions experience.
This position involves guiding clients through the intake process, collecting and verifying essential information, securing insurance authorizations, and ensuring a smooth transition into treatment. The Admissions Coordinator also maintains accurate documentation, supports quality improvement initiatives, and collaborates with clinical and operational teams to provide a professional, compassionate, and efficient admissions experience.
Key Responsibilities:
- Conduct intake assessments to evaluate client needs and eligibility
- Gather demographic data and medical history from clients and families
- Complete all required documentation and intake paperwork accurately and on time
- Coordinate admission logistics and ensure clients are prepared for entry
- Verify insurance and obtain service authorizations
- Educate clients and families on available programs and services
- Maintain accurate records in accordance with CARF and state guidelines
- Uphold client confidentiality and data security at all times
- Participate in regular team meetings and contribute to program improvement
- Support training and development initiatives within the admissions process
Benefits:
- 50% coverage of medical and dental premiums
- $16K salary deferral retirement plan with 2% employer match
- 15 PTO days annually (vacation and sick leave)
- Paid holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
Qualifications:
Experience
Minimum of 2+ years in the behavioral health field preferred
License Requirement:
None required, but a bachelor’s degree in social work, psychology, or related field is preferred
Skills
- Proficient in data entry, CRM platforms, and electronic health record systems
- Strong attention to detail, organizational, and documentation skills
- Excellent verbal and written communication
- Ability to work independently and collaboratively with internal teams
- Proficient in Microsoft Office
- Experience with adult and veteran populations preferred
- Fluent in English (verbal and written)
- Must be at least 21 years old
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Compliance Officer
Location: Norfolk, VA / Remote
Company: BeBold Recovery
Type: Full-Time
Salary Range: $80K-$95K per year (Based on experience)
Summary:
The Admissions Coordinator serves as the first point of contact for individuals seeking care, providing intake assessments, coordinating the admissions process, and educating clients and families about available services. This role requires strong communication, organizational skills, and attention to detail, while ensuring compliance with CARF and Virginia Administrative Code regulations.
The Admissions Coordinator serves as the first point of contact for individuals seeking care, providing intake assessments, coordinating the admissions process, and educating clients and families about available services. This role requires strong communication, organizational skills, and attention to detail, while ensuring compliance with CARF and Virginia Administrative Code regulations.
Job Description:
This position involves guiding clients through the intake process, collecting and verifying essential information, securing insurance authorizations, and ensuring a smooth transition into treatment. The Admissions Coordinator also maintains accurate documentation, supports quality improvement initiatives, and collaborates with clinical and operational teams to provide a professional, compassionate, and efficient admissions experience.
This position involves guiding clients through the intake process, collecting and verifying essential information, securing insurance authorizations, and ensuring a smooth transition into treatment. The Admissions Coordinator also maintains accurate documentation, supports quality improvement initiatives, and collaborates with clinical and operational teams to provide a professional, compassionate, and efficient admissions experience.
Key Responsibilities:
Regulatory Compliance:
- Develop, implement, and maintain a comprehensive compliance program aligned with applicable laws, regulations, and licensing requirements.
- Stay current with evolving regulatory changes and communicate updates to the organization, ensuring ongoing compliance.
- Ensure compliance with CARF accreditation standards and Virginia behavioral health regulations.
Policy and Procedure Management:
- Collaborate with leadership to establish and update policies, procedures, and guidelines that promote ethical conduct and compliance.
- Monitor and enforce adherence to policies, addressing potential violations promptly and effectively.
Training and Education:
- Design and deliver compliance training programs for staff, ensuring awareness of relevant laws, regulations, and ethical considerations.
- Foster a culture of compliance through education and regular communication on compliance matters.
Audit and Monitoring:
- Conduct regular internal audits and assessments to evaluate the effectiveness of compliance measures and identify areas for improvement.
- Implement corrective actions and monitor their progress to ensure timely resolution of compliance issues.
Documentation and Reporting:
- Maintain accurate and organized records of compliance activities, audits, and corrective actions.
- Generate regular reports for leadership and relevant stakeholders to communicate compliance status and performance.
Collaboration and Consultation:
- Work closely with clinical, administrative, and operational teams to proactively address compliance-related concerns.
- Serve as a resource for staff, providing guidance and consultation on compliance matters.
Ethical Standards:
- Uphold and promote ethical standards and a client-centered approach to care in all compliance-related activities.
- Encourage a culture of integrity and ethical conduct among staff and stakeholders.
Qualifications:
Experience:
Minimum of 3+ years of experience in a behavioral healthcare setting.
Compliance Expertise:
Proven experience in healthcare compliance, regulatory affairs, or a related role, preferably within mental health services or a healthcare setting.
Education
Bachelor’s or Master’s degree in Healthcare Administration, Public Health, Compliance, or a related field
Skills & Abilities:
- Excellent organizational skills and attention to detail.
- Strong analytical skills to assess complex compliance situations and make informed decisions.
- Effective communication and interpersonal abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
Knowledge:
- Strong understanding of CARF accreditation standards and Virginia behavioral health regulations.
- Familiarity with industry best practices and ethical considerations in mental health services.
English Level: Professional proficiency in verbal and written communication.
Age Limit: Must be at least 21 years old.
Gender: Open to all qualified candidates.
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Empowering Lives. Building Purpose. Leading With Heart.
Careers at BeBold Recovery
At BeBold Recovery, we believe that healing happens through human connection — and our team is the heartbeat of that mission. Whether you're a clinician, case manager, support staff, or visionary behind the scenes, we invite you to bring your talent and passion into a purpose-driven environment that changes lives every day.
Benefits of Working
at BeBold Recovery
Benefits of Working at BeBold Recovery
At BeBold Recovery, we value our team members and are committed to providing a supportive and rewarding work environment. From competitive compensation to opportunities for professional growth, we strive to create a workplace where you feel valued, empowered, and inspired to make a difference
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Our Comprehensive Benefits
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Competitive Compensation
Receive a competitive salary that reflects your expertise and contributions.
Comprehensive Health Benefits
Access medical, dental, and vision insurance to support your well-being.
Paid Time Off (PTO)
Enjoy a healthy work-life balance with vacation, sick leave, and personal time.
Retirement Savings Plan
Plan for your future with a 401(k) retirement plan, often including employer matching.
Professional Development
Participate in training, workshops, and conferences to enhance your skills and advance your career.
Flexible Scheduling Options
Benefit from adaptable work schedules to meet personal and professional needs.
Team Recognition and Rewards
Celebrate achievements with employee recognition programs and performance-based incentives.
Mission-Driven Work Environment
Be part of a passionate team dedicated to making a real impact in people’s lives.
Growth Opportunities
Explore pathways for career advancement through mentorship, leadership development, and internal promotions.
Current Open Positions
We’re actively hiring across all levels of care — from detox to outpatient, residential to community-based services. Some of our most common openings include:
Substance Abuse Counselor
Location: Norfolk, VA
Department: Clinical Services
Type: Full-Time (Evenings and Mornings)
Salary Range: $28–$30 per hour | $50,000–$65,000 per year (based on experience)
Summary:
The Substance Abuse Counselor plays a key role in supporting clients through their recovery journey by providing compassionate, evidence-based care. This full-time, on-site position involves conducting assessments, facilitating therapy, developing treatment plans, and collaborating with a multidisciplinary team to ensure each client receives personalized support.
The Substance Abuse Counselor plays a key role in supporting clients through their recovery journey by providing compassionate, evidence-based care. This full-time, on-site position involves conducting assessments, facilitating therapy, developing treatment plans, and collaborating with a multidisciplinary team to ensure each client receives personalized support.
Behavioral Health Case Manager
Location: Norfolk, VA / Remote
Department: Clinical Services
Type: Full-Time or Part-Time
Salary Range: $20–$25 per hour (based on experience and schedule)
Summary:
The Behavioral Health Case Manager supports clients with mental health and/or substance use needs by providing case management, advocacy, and coordination of care. This role ensures clients receive the resources, support, and services necessary to promote long-term stability and recovery, while maintaining compliance with all regulatory requirements.
The Behavioral Health Case Manager supports clients with mental health and/or substance use needs by providing case management, advocacy, and coordination of care. This role ensures clients receive the resources, support, and services necessary to promote long-term stability and recovery, while maintaining compliance with all regulatory requirements.
Outreach Coordinator / Community Liaison
Location: Hampton Roads, VA
Department: Outreach & Community Engagement
Type: Full-Time
Salary Range: Based on experience
Summary:
The Outreach Coordinator / Community Liaison is responsible for strengthening BeBold Recovery’s presence in the community by developing partnerships, driving referrals, and raising awareness of available behavioral health services. This role combines strategy, relationship-building, and hands-on engagement to connect with referral sources, organizations, and the broader community in meaningful and impactful ways.
The Outreach Coordinator / Community Liaison is responsible for strengthening BeBold Recovery’s presence in the community by developing partnerships, driving referrals, and raising awareness of available behavioral health services. This role combines strategy, relationship-building, and hands-on engagement to connect with referral sources, organizations, and the broader community in meaningful and impactful ways.
Admissions Coordinator
Location: Norfolk, VA / Remote
Department: Admissions
Type: Full-Time (Evenings / Remote)
Salary Range: $20–$25 per hour (based on experience)
Summary:
The Admissions Coordinator serves as the first point of contact for individuals seeking care, providing intake assessments, coordinating the admissions process, and educating clients and families about available services. This role requires strong communication, organizational skills, and attention to detail, while ensuring compliance with CARF and Virginia Administrative Code regulations.
The Admissions Coordinator serves as the first point of contact for individuals seeking care, providing intake assessments, coordinating the admissions process, and educating clients and families about available services. This role requires strong communication, organizational skills, and attention to detail, while ensuring compliance with CARF and Virginia Administrative Code regulations.
Compliance Officer
Location: Norfolk, VA
Company: BeBold Recovery
Type: Full-Time
Salary Range: $80K-$95K per year (Based on experience)
Summary:
The Substance Abuse Counselor plays a key role in supporting clients through their recovery journey by providing compassionate, evidence-based care. This full-time, on-site position involves conducting assessments, facilitating therapy, developing treatment plans, and collaborating with a multidisciplinary team to ensure each client receives personalized support.
The Substance Abuse Counselor plays a key role in supporting clients through their recovery journey by providing compassionate, evidence-based care. This full-time, on-site position involves conducting assessments, facilitating therapy, developing treatment plans, and collaborating with a multidisciplinary team to ensure each client receives personalized support.
Who Thrives at BeBold?
Those who lead with compassion and act with integrity
Professionals who thrive in a fast-paced, mission-driven culture
People who value both accountability and support
Clinicians and support staff who believe that treatment should be ethical, evidence-based, and human-first
Employee Testimonials
“When I lost custody of my kids, I didn’t think recovery was even possible. Now I have a job, housing, and I’m rebuilding my family. BeBold didn’t just help me quit drugs—they gave me a life.”
— Anonymous, Richmond, VA
“I’ve been through four programs. BeBold was the first place I felt truly seen. The staff never gave up on me, even when I wanted to. I’ve been sober 14 months and counting.”
— Jasmine, Norfolk, VA
“The alumni program is amazing. I still get calls from my peer coach, and I mentor new clients. BeBold isn’t just treatment—it’s a family.”
— Chris, Virginia Beach, VA
Our Accreditations
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Experience Transformation
AT OUR STATE OF THE ART FACILITY
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