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Substance Abuse Counselor
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Behavioral Health Case Manager
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Outreach Coordinator / Community Liaison
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Admissions Coordinator
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Compliance Officer
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Substance Abuse Counselor
Location: Norfolk, VA
Department: Clinical Services
Type: Full-Time (Day or Evening Shifts, No Weekends)
Salary Range: $28–$31 per hour | $58,000–$65,000 per year (based on experience)
Summary:
The Substance Abuse Counselor plays a vital role in guiding clients through their recovery by providing evidence-based therapy and compassionate support. This full-time, on-site role involves counseling, case management, and coordination of care to ensure clients are connected to the services and support systems they need for long-term recovery.
The Substance Abuse Counselor plays a vital role in guiding clients through their recovery by providing evidence-based therapy and compassionate support. This full-time, on-site role involves counseling, case management, and coordination of care to ensure clients are connected to the services and support systems they need for long-term recovery.
Job Description:
This role involves working closely with clients to develop individualized treatment plans, facilitate counseling sessions, and provide non-clinical support through care coordination and advocacy. The counselor also connects clients to vital services like housing, legal aid, and employment support. Clinical documentation and participation in team collaboration are essential aspects of the role.
This role involves working closely with clients to develop individualized treatment plans, facilitate counseling sessions, and provide non-clinical support through care coordination and advocacy. The counselor also connects clients to vital services like housing, legal aid, and employment support. Clinical documentation and participation in team collaboration are essential aspects of the role.
Key Responsibilities:
- Conduct biopsychosocial and substance use assessments
- Develop and monitor individualized treatment plans
- Facilitate individual and group therapy using evidence-based methods
- Support clients with relapse prevention strategies and coping skills
- Coordinate referrals for housing, employment, medical care, legal aid, and other resources
- Assist in discharge planning and aftercare coordination
- Identify relapse warning signs and intervene appropriately
- Maintain timely and accurate clinical documentation
- Educate clients and families on recovery tools and available services
- Participate in supervision, clinical meetings, and training sessions
Benefits:
- 401(k) retirement plan with 2% employer match
- Health, dental, and vision insurance (50% coverage)
- 15 PTO days annually (vacation and sick leave)
- Paid holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
- Flexible schedule
- Supportive supervision and growth opportunities
Qualifications:
Experience
Minimum of 1–3 years in addiction counseling, case management, or behavioral health
License Requirement:
CSAC, CSAC-A, QMHP-A, LCSW, LPC, or related certification (required)
Skills
- Strong understanding of treatment planning and case management
- Skilled in relapse prevention and co-occurring disorders
- Familiarity with community-based services and discharge planning
- Excellent communication, teamwork, and documentation skills
- Proficient with Electronic Health Records (EHR)
Work Location: On-site (Norfolk, VA 23517)
Schedule: Monday–Friday | No weekends | Day or evening shift
Hours: Capped at 40 hours per week
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Clinical Case Manager/Peer
Location: Norfolk, VA
Department: Clinical Services
Type: Full-Time (On-Site)
Salary Range: $26,000–$35,000 per year (based on experience)
Summary:
BeBold Recovery is a licensed outpatient treatment center in Norfolk, VA, supporting individuals recovering from substance use and co-occurring mental health disorders. We deliver care that blends evidence-based treatment with compassion and real-life peer connection.
The Peer/Clinical Case Manager will combine the lived experience of recovery with hands-on case management to help clients navigate their recovery journey. You’ll support clients in both clinical coordination and real-world life needs — from transportation and housing to emotional guidance and crisis support.
BeBold Recovery is a licensed outpatient treatment center in Norfolk, VA, supporting individuals recovering from substance use and co-occurring mental health disorders. We deliver care that blends evidence-based treatment with compassion and real-life peer connection.
The Peer/Clinical Case Manager will combine the lived experience of recovery with hands-on case management to help clients navigate their recovery journey. You’ll support clients in both clinical coordination and real-world life needs — from transportation and housing to emotional guidance and crisis support.
Job Description:
In this role, you’ll serve as a bridge between clients and the care team, helping them feel supported, empowered, and connected. You’ll provide individual peer sessions, help manage daily recovery needs, and coordinate with therapists and case managers to ensure comprehensive support. You’ll also play a key role in group facilitation, onboarding, and community connection.
In this role, you’ll serve as a bridge between clients and the care team, helping them feel supported, empowered, and connected. You’ll provide individual peer sessions, help manage daily recovery needs, and coordinate with therapists and case managers to ensure comprehensive support. You’ll also play a key role in group facilitation, onboarding, and community connection.
Key Responsibilities:
- Provide 1-on-1 peer support sessions (minimum 15 minutes per client)
- Assist with housing applications, job searches, transportation, and basic life needs
- Help clients access community recovery resources and social services
- Support orientation and welcoming process for new clients
- Lead or co-lead peer-led support groups
- Accompany clients to appointments when needed
- Respond to crises and assist with de-escalation
- Communicate with clinical and case management staff to coordinate care
- Complete Medicaid-compliant documentation for all peer interactions
- Maintain client confidentiality in line with HIPAA regulations
- Participate in team meetings, trainings, and supervision
Benefits:
- Medical and Dental Insurance (50% of premiums)
- Retirement Plan (16 Thousand dollars salary deferral, 2% match)
- PTO – 15 Days Per Year (Including vacation and sick leave)
- Standard Paid Holidays: (New Year's Day, Thanksgiving Day, and Christmas Day)
Qualifications:
Experience
- Minimum 2 years of sustained recovery
- Preferred: Experience in a treatment or outpatient setting
License Requirement:
- Certified Peer Recovery Specialist (CPRS – Virginia)
- Must pass background check and drug screening
Skills
- Strong communication and active listening skills
- Knowledge of trauma-informed and recovery-oriented care
- Ability to work both independently and as part of a team
- Comfortable with basic documentation
- Reliable transportation
- Preferred: Familiarity with Medicaid documentation or CPRS supervisor certification (or willingness to obtain)
Work Location: In person (Norfolk, VA 23517)
Schedule: Flexible schedule to be coordinated with the team. Some weekday and weekend shifts required.
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Community Outreach Liaison
Location: Norfolk, VA (Field-Based with Some Office Days)
Department: Outreach & Engagement
Type: Full-Time
Pay Range: $60,000 – $80,000 per year (based on experience)
Summary:
BeBold Recovery is seeking a passionate and community-driven Outreach Liaison to build relationships, promote services, and expand awareness of our outpatient addiction treatment programs. You’ll be the face of BeBold in the community — connecting with referral partners, attending events, and helping more individuals access the care they need. This role is perfect for someone who thrives in the field, knows how to network, and believes deeply in the mission of recovery.
BeBold Recovery is seeking a passionate and community-driven Outreach Liaison to build relationships, promote services, and expand awareness of our outpatient addiction treatment programs. You’ll be the face of BeBold in the community — connecting with referral partners, attending events, and helping more individuals access the care they need. This role is perfect for someone who thrives in the field, knows how to network, and believes deeply in the mission of recovery.
Job Description:
The Community Outreach Liaison is responsible for developing strong referral networks, executing strategic outreach plans, and maintaining a consistent presence in the community. This includes scheduling drop-bys and meetings, attending community events, logging outreach efforts, and maintaining positive relationships with both professionals and potential partners.
The Community Outreach Liaison is responsible for developing strong referral networks, executing strategic outreach plans, and maintaining a consistent presence in the community. This includes scheduling drop-bys and meetings, attending community events, logging outreach efforts, and maintaining positive relationships with both professionals and potential partners.
Key Responsibilities:
- Build and maintain relationships with referral sources, healthcare providers, and community organizations
- Execute a weekly outreach plan (drop-bys, scheduled meetings, and networking events) approved by the Executive Director
- Represent BeBold at conferences, health fairs, CE events, and networking groups
- Coordinate site tours for potential partners or referring professionals
- Support clinical and admissions teams with warm handoffs from referral sources
- Log all outreach activity in the Alleva CRM system
- Stay informed on community needs, emerging trends, and competitor activity
- Uphold a positive and professional image of BeBold Recovery at all times
- Other duties as assigned
Benefits:
- Competitive salary based on experience
- 401(k) with employer match
- Health, dental, and vision insurance (50% premium coverage)
- Paid time off (vacation + sick leave)
- Life insurance options
- Flexible work schedule
- Opportunity for impact and professional growth
Qualifications:
Experience & Education:
- 2+ years of outreach, community relations, or marketing experience in behavioral health, healthcare, or human services
- High school diploma or GED required; Associate’s or Bachelor’s degree preferred
Logistics:
- Valid driver’s license and reliable transportation
- Willing to work flexible hours, including occasional evenings and weekends
Skills & Attributes:
- Strong relationship-building and communication skills
- Comfortable speaking with diverse audiences and professionals
- Highly organized with the ability to manage time and follow through
- Self-motivated and goal-driven
- Familiarity with Virginia behavioral health regulations is a plus
- CRM experience (Alleva or similar) preferred
Schedule: Monday–Friday, with occasional weekend events as needed
Work Location: Field-based with required travel throughout Hampton Roads and nearby areas
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Admissions Coordinator
Location: Norfolk, VA
Department: Admissions & Intake
Type: Full-Time (On-Site)
Salary Range: $35,000–$55,000 per year (based on experience)
Summary:
At BeBold Recovery, we believe addiction treatment is sacred, life-saving work—and we build our team with people who treat it that way. As the Admissions Coordinator, you are the first connection our clients have to hope and healing. You’ll serve as a steady guide for individuals and families, helping them navigate admissions with compassion, clarity, and purpose. This is more than a front desk job—it’s a frontline mission to make every client feel like they are our only client.
At BeBold Recovery, we believe addiction treatment is sacred, life-saving work—and we build our team with people who treat it that way. As the Admissions Coordinator, you are the first connection our clients have to hope and healing. You’ll serve as a steady guide for individuals and families, helping them navigate admissions with compassion, clarity, and purpose. This is more than a front desk job—it’s a frontline mission to make every client feel like they are our only client.
Job Description:
This position involves guiding clients through the intake process, collecting and verifying essential information, securing insurance authorizations, and ensuring a smooth transition into treatment. The Admissions Coordinator also maintains accurate documentation, supports quality improvement initiatives, and collaborates with clinical and operational teams to provide a professional, compassionate, and efficient admissions experience.The Admissions Coordinator is responsible for managing the full intake process—from first call to orientation. This includes pre-admission screenings, insurance verification, coordination with clinical and billing teams, CRM management, and ensuring that every new client feels informed, safe, and supported. You will also help keep our front office running smoothly and contribute to a culture of relentless follow-through and high-touch care.
This position involves guiding clients through the intake process, collecting and verifying essential information, securing insurance authorizations, and ensuring a smooth transition into treatment. The Admissions Coordinator also maintains accurate documentation, supports quality improvement initiatives, and collaborates with clinical and operational teams to provide a professional, compassionate, and efficient admissions experience.The Admissions Coordinator is responsible for managing the full intake process—from first call to orientation. This includes pre-admission screenings, insurance verification, coordination with clinical and billing teams, CRM management, and ensuring that every new client feels informed, safe, and supported. You will also help keep our front office running smoothly and contribute to a culture of relentless follow-through and high-touch care.
Key Responsibilities:
- Conduct phone and in-person pre-admission screenings
- Collect and input all client demographic, clinical, and insurance information
- Verify insurance benefits and coordinate with billing
- Guide families and clients through expectations and program orientation
- Maintain accurate and up-to-date records in line with DBHDS and CARF standards
- Track and manage all inquiries using CRM
- Collaborate daily with clinical and administrative teams
- Ensure front office is clean, stocked, and welcoming
- Participate in staff trainings and quality improvement efforts
- Embody the BeBold values of intentionality, follow-through, and compassion
Benefits:
- 401(k) with 2% company match (up to $16,000 deferral limit)
- 50% coverage of health, dental, and vision insurance
- 15 PTO days annually
- Paid Holidays: New Year’s Day, Thanksgiving, Christmas
- Life insurance options
Qualifications:
Experience:
- Minimum 2 years of experience in admissions, case coordination, or behavioral health
- Familiarity with CRM platforms and insurance verification processes preferred
Education:
- High school diploma required
- Bachelor’s degree in healthcare, psychology, or related field preferred
Skills:
- Warm, professional communication
- Sharp attention to detail and strong organizational ability
- Able to multitask and manage emotional conversations with calm and empathy
- Team-oriented and deeply mission-driven
License/Requirements:
- Must be able to commute or relocate reliably to Norfolk, VA
- Background check and drug screening required upon hiring
At BeBold, we don’t do “standard.” We do strategic, human-centered care—and that starts at the door. If you believe admissions is more than paperwork—if you want to help people feel seen, safe, and supported from day one—you’ll thrive here.
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Compliance Officer
Location: Norfolk, VA / Remote
Department: Compliance & Quality Assurance
Type: Full-Time (On-Site or Hybrid)
Salary: Based on experience
Summary:
BeBold Recovery is a leading outpatient treatment center in Virginia offering PHP, IOP, and OP services to individuals recovering from substance use and co-occurring mental health challenges. We are seeking a Compliance Officer to lead our efforts in maintaining full regulatory compliance, ethical standards, and program quality. This role is essential to protecting the integrity of our services and ensuring clients receive care in a safe, accountable, and professionally operated environment.
BeBold Recovery is a leading outpatient treatment center in Virginia offering PHP, IOP, and OP services to individuals recovering from substance use and co-occurring mental health challenges. We are seeking a Compliance Officer to lead our efforts in maintaining full regulatory compliance, ethical standards, and program quality. This role is essential to protecting the integrity of our services and ensuring clients receive care in a safe, accountable, and professionally operated environment.
Job Description:
The Compliance Officer is responsible for overseeing all aspects of organizational compliance with DBHDS, CARF, Medicaid, and state regulatory standards. This includes managing policies, conducting internal audits, leading trainings, and serving as a go-to resource for staff on all compliance-related matters. You’ll work closely with clinical and administrative leaders to uphold ethical care delivery and maintain licensure and accreditation standards across all programs.
The Compliance Officer is responsible for overseeing all aspects of organizational compliance with DBHDS, CARF, Medicaid, and state regulatory standards. This includes managing policies, conducting internal audits, leading trainings, and serving as a go-to resource for staff on all compliance-related matters. You’ll work closely with clinical and administrative leaders to uphold ethical care delivery and maintain licensure and accreditation standards across all programs.
Key Responsibilities:
🛡️ Regulatory Oversight:
- Ensure compliance with DBHDS, CARF, Medicaid, HIPAA, and other applicable laws and regulations
- Monitor updates to state and federal laws and communicate changes to leadership and staff
📘 Policy & Procedure Management:
- Create and regularly update policies and procedures in alignment with best practices and regulatory standards
- Enforce policies through clear communication and corrective follow-up when needed
📋 Internal Audits & Risk Monitoring:
- Conduct regular audits of clinical, billing, and operational systems
- Identify gaps, recommend improvements, and track corrective actions to resolution
📢 Training & Education:
- Provide new hire and ongoing compliance training for staff
- Promote a culture of compliance through team communication and accountability
🧾 Documentation and Reporting:
- Maintain clear, organized records of compliance reviews, audits, incident investigations, and training
- Report compliance performance and risks to leadership on a regular basis
🤝 Staff Support & Collaboration:
- Act as an internal consultant on compliance issues
- Partner with clinical and administrative teams to resolve concerns and improve operations
Qualifications:
Education & Certification
- Bachelor’s or Master’s degree in Healthcare Administration, Behavioral Health, Public Health, Compliance, or related field
- Certification in Healthcare Compliance (CHC) or similar credential is a plus
Experience:
- At least 3+ years of experience working in a behavioral healthcare or mental health setting
- Proven track record in regulatory compliance, quality assurance, or auditing
- Familiarity with Virginia DBHDS, CARF, Medicaid, and HIPAA standards
Skills:
- Strong understanding of behavioral health regulations and industry best practices
- Excellent organizational skills and attention to detail
- Confident with policy development, auditing, and documentation
- Clear and professional written and verbal communication
- Ability to analyze complex situations and provide actionable solutions
- Strong integrity and commitment to ethical practices
- Ability to work independently and collaborate across teams
Benefits:
- Medical and Dental Insurance (50% of premiums)
- Retirement Plan (16 Thousand dollars salary deferral, 2% match)
- PTO – 15 Days Per Year (Including vacation and sick leave)
- Standard Paid Holidays: (New Year's Day, Thanksgiving Day, and Christmas Day)
- Flexible schedule and supportive team culture
Schedule: Full-time schedule. Flexible hours with occasional evening or weekend availability for audits, training, or urgent matters.
Work Location: Norfolk, VA (Hybrid options may be available after training).
Relocation: Must be able to reliably commute or relocate before start date.
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Empowering Lives. Building Purpose. Leading With Heart.
Careers at BeBold Recovery
At BeBold Recovery, we believe that healing happens through human connection — and our team is the heartbeat of that mission. Whether you're a clinician, case manager, support staff, or visionary behind the scenes, we invite you to bring your talent and passion into a purpose-driven environment that changes lives every day.
Benefits of Working
at BeBold Recovery
Benefits of Working at BeBold Recovery
At BeBold Recovery, we value our team members and are committed to providing a supportive and rewarding work environment. From competitive compensation to opportunities for professional growth, we strive to create a workplace where you feel valued, empowered, and inspired to make a difference
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Our Comprehensive Benefits
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Competitive Compensation
Receive a competitive salary that reflects your expertise and contributions.
Comprehensive Health Benefits
Access medical, dental, and vision insurance to support your well-being.
Paid Time Off (PTO)
Enjoy a healthy work-life balance with vacation, sick leave, and personal time.
Retirement Savings Plan
Plan for your future with a 401(k) retirement plan, often including employer matching.
Professional Development
Participate in training, workshops, and conferences to enhance your skills and advance your career.
Flexible Scheduling Options
Benefit from adaptable work schedules to meet personal and professional needs.
Team Recognition and Rewards
Celebrate achievements with employee recognition programs and performance-based incentives.
Mission-Driven Work Environment
Be part of a passionate team dedicated to making a real impact in people’s lives.
Growth Opportunities
Explore pathways for career advancement through mentorship, leadership development, and internal promotions.
Current Open Positions
We’re actively hiring across all levels of care — from detox to outpatient, residential to community-based services. Some of our most common openings include:
Substance Abuse Counselor (CSAC / Case Manager)
Location: Norfolk, VA
Department: Clinical Services
Type: Full-Time (Day or Evening Shifts, No Weekends)
Salary Range: $28–$31 per hour | $58,000–$65,000 per year (based on experience)
Summary:
The Substance Abuse Counselor plays a vital role in guiding clients through their recovery by providing evidence-based therapy and compassionate support. This full-time, on-site role involves counseling, case management, and coordination of care to ensure clients are connected to the services and support systems they need for long-term recovery.
The Substance Abuse Counselor plays a vital role in guiding clients through their recovery by providing evidence-based therapy and compassionate support. This full-time, on-site role involves counseling, case management, and coordination of care to ensure clients are connected to the services and support systems they need for long-term recovery.
Clinical Case Manager/Peer
Location: Norfolk, VA
Department: Clinical Services
Type: Full-Time (On-Site)
Salary Range: $26,000–$35,000 per year (based on experience)
Summary:
The BeBeBold Recovery is a licensed outpatient treatment center in Norfolk, VA, supporting individuals recovering from substance use and co-occurring mental health disorders. We deliver care that blends evidence-based treatment with compassion and real-life peer connection.
The Peer/Clinical Case Manager will combine the lived experience of recovery with hands-on case management to help clients navigate their recovery journey. You’ll support clients in both clinical coordination and real-world life needs — from transportation and housing to emotional guidance and crisis support.
The BeBeBold Recovery is a licensed outpatient treatment center in Norfolk, VA, supporting individuals recovering from substance use and co-occurring mental health disorders. We deliver care that blends evidence-based treatment with compassion and real-life peer connection.
The Peer/Clinical Case Manager will combine the lived experience of recovery with hands-on case management to help clients navigate their recovery journey. You’ll support clients in both clinical coordination and real-world life needs — from transportation and housing to emotional guidance and crisis support.
Community Outreach Liaison
Location: Norfolk, VA (Field-Based with Some Office Days)
Department: Outreach & Engagement
Type: Full-Time
Pay Range: $60,000 – $80,000 per year (based on experience)
Summary:
BeBold Recovery is seeking a passionate and community-driven Outreach Liaison to build relationships, promote services, and expand awareness of our outpatient addiction treatment programs. You’ll be the face of BeBold in the community — connecting with referral partners, attending events, and helping more individuals access the care they need. This role is perfect for someone who thrives in the field, knows how to network, and believes deeply in the mission of recovery.
BeBold Recovery is seeking a passionate and community-driven Outreach Liaison to build relationships, promote services, and expand awareness of our outpatient addiction treatment programs. You’ll be the face of BeBold in the community — connecting with referral partners, attending events, and helping more individuals access the care they need. This role is perfect for someone who thrives in the field, knows how to network, and believes deeply in the mission of recovery.
Admissions Coordinator
Location: Norfolk, VA
Department: Admissions & Intake
Type: Full-Time (On-Site)
Salary Range: $35,000–$55,000 per year (based on experience)
Summary:
At BeBold Recovery, we believe addiction treatment is sacred, life-saving work—and we build our team with people who treat it that way. As the Admissions Coordinator, you are the first connection our clients have to hope and healing. You’ll serve as a steady guide for individuals and families, helping them navigate admissions with compassion, clarity, and purpose. This is more than a front desk job—it’s a frontline mission to make every client feel like they are our only client.
At BeBold Recovery, we believe addiction treatment is sacred, life-saving work—and we build our team with people who treat it that way. As the Admissions Coordinator, you are the first connection our clients have to hope and healing. You’ll serve as a steady guide for individuals and families, helping them navigate admissions with compassion, clarity, and purpose. This is more than a front desk job—it’s a frontline mission to make every client feel like they are our only client.
Compliance Officer
Location: Norfolk, VA
Department: Compliance & Quality Assurance
Type: Full-Time (On-Site or Hybrid)
Salary: Based on experience
Summary:
BeBold Recovery is a leading outpatient treatment center in Virginia offering PHP, IOP, and OP services to individuals recovering from substance use and co-occurring mental health challenges. We are seeking a Compliance Officer to lead our efforts in maintaining full regulatory compliance, ethical standards, and program quality. This role is essential to protecting the integrity of our services and ensuring clients receive care in a safe, accountable, and professionally operated environment.
BeBold Recovery is a leading outpatient treatment center in Virginia offering PHP, IOP, and OP services to individuals recovering from substance use and co-occurring mental health challenges. We are seeking a Compliance Officer to lead our efforts in maintaining full regulatory compliance, ethical standards, and program quality. This role is essential to protecting the integrity of our services and ensuring clients receive care in a safe, accountable, and professionally operated environment.
Who Thrives at BeBold?
Those who lead with compassion and act with integrity
Professionals who thrive in a fast-paced, mission-driven culture
People who value both accountability and support
Clinicians and support staff who believe that treatment should be ethical, evidence-based, and human-first
Employee Testimonials
“When I lost custody of my kids, I didn’t think recovery was even possible. Now I have a job, housing, and I’m rebuilding my family. BeBold didn’t just help me quit drugs—they gave me a life.”
— Anonymous, Richmond, VA
“I’ve been through four programs. BeBold was the first place I felt truly seen. The staff never gave up on me, even when I wanted to. I’ve been sober 14 months and counting.”
— Jasmine, Norfolk, VA
“The alumni program is amazing. I still get calls from my peer coach, and I mentor new clients. BeBold isn’t just treatment—it’s a family.”
— Chris, Virginia Beach, VA
Our Accreditations
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Experience Transformation
AT OUR STATE OF THE ART FACILITY
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